Support
Questions, bugs or ideas: email us and a real person will reply.
Tip: in the app, Settings > Contact Support fills in your app version and device for you.
Common questions
How do I restore my purchase?
In the app, tap Restore on the upgrade screen, or Restore Purchases in Settings. Make sure you're signed in with the same Apple ID you bought with.
How do I cancel my subscription?
Subscriptions are managed by Apple. In the app, go to Settings > Manage Subscription, or on your iPhone open Settings, tap your name, then Subscriptions. Lifetime is a one-time purchase and never renews.
What can I do for free?
The whole app works without paying: the Oversized Tee, every fabric and artwork colour, your own photos, text and part of the art library. Pro unlocks every garment, font, finish, backdrop and library piece, and all exports.
What is the print file?
A transparent 300 dpi PNG of each printed side, with your artwork at its real printed size, plus a short spec of its size and position. It's artwork only, ready to upload to a print shop or print-on-demand service.
Where do my exports go?
Photos and videos save to your photo library. Print files open the share sheet, so you can save them to Files or send them straight to your printer, because Photos would flatten their transparency.
Are my designs backed up?
Designs are stored only on your iPhone. There are no accounts or cloud sync, so deleting the app deletes them. Export anything you want to keep.